Shipping and Charges

Delivery Times

5-7 working days after payment has been received. Depending on your bank it might take between 2-5 working days until we receive your payment. Your order is reserved up to 14 days.

Countries and Costs (in Euro)

Deutsche Post Envelope * DHL Parcel **
up to 500 g 0 – 2 kg 2,1 -3 kg 3,1 – 4 kg 4,1 – 5 kg
Germany 1,45 4,99 5,99 5,99 5,99
Category 1 3,70 5,99 7,99 9,99 9,99
Category 2 3,70 7,99 8,99 10,99 12,99
Category 3 3,70 10,99 12,99 14,99 14,99
Category 4 3,70 14,99 14,99 14,99 14,99

 

Category 1: Belgium, Czech Republic, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland

Category 2: Bulgaria, Estonia, Finland, Greece, Great Britain, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Malta, Norway, Portugal, Rumania, San Marino, Sweden, Switzerland, Slovakia, Slovenia, Spain, Hungary, Cyprus

Category 3: Belarus, Bosnia and Herzegowina, Iceland, Croatia, Macedonia, Serbia, Ukraine

Category 4: Argentina, Australia, Brasil, Canada, Chile, Costa Rica, Dominican Republic, Israel, Mexico, New Zealand, Russian Federation, South Africa, Turkey, USA, All countries not listed in Category 1-3

* Shipment via Deutsche Post Envelope: Uninsured and up to an order value of 25 €.

** Shipment via DHL Parcel: Insured and with Tracking Number.

Methods of Payment

Payment in Advance

In case you decide to pay in advance you can simply transfer the total amount of your order to the bank account listed below. Please keep in mind that we need your order number as payment reference. Please transfer every invoice separately.
Please transfer the total amount shown in the confirmation e-mail to the following bank account:

Our Bank Account:

Account holder: SD Grenzgaenger International GmbH
Bank: Sparkasse Karlsruhe-Ettlingen
BIC/SWIFT: KARSDE66XXX
IBAN: DE05 6605 0101 0108 2158 98
OUR: Sender pays all transaction costs

 

PLEASE USE YOUR ORDER NUMBER AS PAYMENT REFERENCE.

Once we have received your payment we immediately pack and ship your order. Depending on your bank it might take between 2-5 working days until we receive your payment. Your order is reserved up to 14 days. In case you want to send back one or more products your payment will be refunded on your bank account.

Payment via PayPal

You also can pay safe and easy via PayPal. During the order process you will be directed automatically to PayPal. If you are already a registered, you can login with your account and confirm the payment. In case you do not have a PayPal account you can sign in as a guest or set a registration and confirm the payment afterwards. Payment via PayPal is also possible at a later date. Please send the money to: paypal@grenzgaenger-shop.com

Payment via Cash on Delivery (only for delivery in Germany)

For Cash on delivery you have to pay the amount in cash to DHL the moment they deliver the parcel. There are additional fees of EUR 7,00.

Credit card payment (via Skrill.com)

Credit card payments are processed via Skrill.com service. During the order process you will be forwarded to Skrill.com. You add the missing data (credit card type and number), confirm the payment and will be redirected to our website once the transaction is finished.

Further e-payment methods (via Skrill.com, outside Germany only)

We offer different country-specific and international payment methods via the service of Skrill.com: POLi, eps Online, Nordea, Przelewy24, iDEAL, Carte Bleue and many other payment service providers.