— Begin of Cancellation Policy —
Right of Withdrawal
You have the right to cancel your declaration of contract without stating a reason within fourteen (14) days in written form (e. g. letter, e-mail) or – if you received the goods before expiry of the term – by returning the goods. The stated period of time starts on receipt of this information in written form, however not before receipt of the goods by the consignee (for recurring consignments of similar goods not before receipt of the first part-delivery), and also not before performance of our obligation of information according to Article 246 sec. 2 in association with sec 1 para. 1 and 2 EGBGB as well as our obligations according to sec. 312g section 1 sentence 1 BGB in conjunction with Article 246 sec. 3 EGBGB.
To comply with the stated period of time it is sufficient to dispatch the cancellation or the goods in time. To use your right of withdrawal you have to send us (SD Grenzgaenger International GmbH, Gablonzer Str. 4, D-76185 Karlsruhe, Germany, Phone: +49 (0) 721 / 60902589, E-Mail: firstname.lastname@example.org) a clear declaration (SD Grenzgaenger International GmbH, Gablonzer Str. 4, D-76185 Karlsruhe, Germany, Phone: +49 (0) 721 / 45195105)
Consequences of Cancellation
In the event of an effective cancellation the mutually provided goods and services shall be returned and, if applicable, any benefits enjoyed (e. g. interest) surrendered. In case you cannot return or surrender the received goods and services as well as benefits enjoyed (e.g. benefits from usage) in total or in part or only in deteriorated condition, you have to, if applicable, provide compensation insofar. For the deterioration of the goods or for benefits enjoyed this only applies insofar as the use or the deterioration of the goods is due to a handling of the goods which exceeds the testing of the properties and the functionality. “Testing of the properties and functionality” means examining and trying out the goods as it is possible and usual to do for instance in a retail shop. Goods that can be dispatched as parcels have to be returned at our risk.
You have to bear the ordinary costs of return if the goods received are in conformity with those ordered, and if the price of the goods returned does not exceed an amount of 40 Euros, or if in the case of a higher price of the goods you have not yet performed the service in return or any partial payment as agreed upon by contract at the point in time of revocation. In any other case the return of the goods is exempt from charges. Obligations for refunding of payments must be fulfilled within 30 days. The stated period of time starts for you with the dispatch of your declaration of cancellation or of the good, for us with their receipt.
You have to send back to us (SD Grenzgaenger International GmbH, Gablonzer Str. 4, D-76185 Karlsruhe, Germany, Phone: +49 (0) 721 / 45195105, E-Mail: email@example.com) the provided goods withing fourteen days from the day of your declaration of cancellation. The costs for the shipping have to be paid by you.
— End of Cancellation Policy —
Template for Cancellation
(In case you want to cancel the contract, please fill in the delivery note and send back it together with your product(s) with or send us an e-mail with the following information:)
- To the SD Grenzgaenger International GmbH, Gablonzer Str. 4, D-76185 Karlsruhe, Germany, Phone: +49 (0) 721 / 45195105, E-Mail: firstname.lastname@example.org
- Hereby I cancel the contract for the purchase of the following goods
- Ordered on/ received on
- Name of the buyer
- Address of the buyer
- Signature of the buyer (only for declarations on paper)